Welcome to Swiss Defibrillator, your trusted source for Automated External Defibrillators (AEDs), maintenance, and training services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.
These Terms and Conditions govern your use of http://www.swissdefibrillator.ch/ and all associated services. Swiss Defibrillator provides this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site.
Swiss Defibrillator offers Automated External Defibrillators (AEDs), related maintenance, and training services. The following terms apply to your use of our products and services:
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.
We strive to provide accurate, complete, and up-to-date information on our website. However, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement.
If, at our request, you send certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
Your submission of personal information through the store is governed by our Privacy Policy. Swiss Defibrillator is committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR). For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
To the maximum extent permitted by applicable law, in no event shall Swiss Defibrillator, its affiliates, agents, directors, employees, suppliers, or licensors be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
You agree to indemnify, defend and hold harmless Swiss Defibrillator and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, employees, interns, and suppliers, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Switzerland. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Switzerland.
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
Questions about the Terms of Service should be sent to us at:
info@swissdefibrillator.ch
These Terms govern the relationship between Swiss Defibrillator Sàrl and customers, covering product warranty, maintenance, training, invoicing, and payments.
Swiss Defibrillator defibrillators are covered by an 8-year warranty from Philips Health Care, with setup assistance provided. Clients are responsible for installation unless otherwise agreed.
Maintenance plans ensure regular checks and compliance with Swissmedic standards. Full-Service and Remote Maintenance options offer proactive support and replacement components. Emergency services are provided within 48 hours, when required. Service does not cover damages from misuse or force majeure.
Swiss Defibrillator complies with Swiss regulations. Products may be returned within 5 working days of delivery if they are unused, in original condition, and accompanied by the original packaging. Defective products must be reported within 3 working days of receipt. Shipping costs for returns are the customer’s responsibility unless due to a defect or error on our part. Refunds or exchanges will be processed upon receipt and inspection of the returned product.
Training is offered for up to 8 participants per session, adhering to IVR/IAS, and SRC standards. Clients are responsible for providing suitable training venues. Cancellation or rescheduling may incur fees depending on notice time.
Clients must pay in advance unless otherwise agreed. Payments are due within 30 days. Late payments incur reminders and fees if not paid within the stipulated time.
Payments should be made to UBS Switzerland AG, with IBAN: CH96 0024 3243 1747 7401 Z and SWIFT: UBSWCHZH80A, referencing the relevant invoice number.
Clients must adhere to usage guidelines provided in the device manual. Swiss Defibrillator is not liable for misuse.
Clients must inspect products immediately upon delivery and report any defects within 3 working days. Swiss Defibrillator is not liable for unreported defects after this period.
By using our website and services, you signify your acceptance of these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
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